If there is no answer to your question,feel free to contact us
Shipping & Delivery
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We deliver your orders ourselves within 24 hours because we value hassle-free service and swift delivery. We'll contact you in advance to confirm the timing and deliver your order at a suitable interval for you
If you prefer not to receive the delivery by yourself, we can also deliver your order through the ACS courier service, allowing you to pick it up at a convenient pick-up point
Delivery is free for orders over €50; otherwise, it's €4. Delivery via ACS costs €2 for orders under €50
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We'll make sure your order gets to you at your doorstep or the nearest ACS point. Usually, it'll be there within 1-2 working days. Our friendly couriers at ACS will handle the delivery
And hey, if your order totals over €50, delivery's on us. Otherwise, it's just €4. If you choose to pick up your order at an ACS pick-up point, the delivery cost is €2 for orders under €50 -
We don't have a physical store, but self-pickup is available from pickup points in Limassol: near My Mall or in Agios Tychonas
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Yes, we offer free delivery for orders over €50
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Delivery within Limassol takes 24 hours. Delivery to other cities in Cyprus takes 1-3 working days
Orders & Payments
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We accept card payments online, and you can pay for your order in cash when you receive it in all cities in Cyprus
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You can cancel or change your delivery address, as well as adjust the items of your order, by contacting us on Telegram @skinchstore or in Instagram @skinch.store or via email support@skinch.store
Please note that this is possible before your order has been dispatched -
Reach out to us — we can add you to the pre-order list. When your product arrives in Cyprus, it will be reserved for you. We'll notify you, and you can proceed with the purchase. This service is free of charge
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All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects. Please notify us within 7 days of noticing any defects, and we will refund your money
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects